Q: What does the website migration service consist of? Will my website be secure?
A: The website migration service that we are offering is free of cost (to a certain extent). We’ll transfer your web site(s) to our enterprise–grade cloud hosting platform without you needing to do anything. We know from personal experience that switching web hosting providers can result in lost info and undesired network downtime. Because of this, we will perform all that for you for free!We have proficient administrators whose main responsibility is to make certain that your web site works precisely as it did on your former web hosting platform. Our administrators are well–versed in migrating custom–built web sites, as well as web sites that are based upon well–known web applications like Joomla™ and WordPress.
Q: Website migration sounds like a lot of work. How long is it going to take?
A: We strive to perform all web site migrations as quickly as possible. Even so, we do not have a fixed time frame for website migrations. There are different factors that you need to take into consideration – the very size of your website and the workload of our website migration staff, etc. We constantly strive to accomplish each migration in less than 48 hours. With smaller–sized sites, our team usually manages to finish in less than 24 hours.
Q: Do you require something from me before you start moving my site?
A: We don’t gather any information that is personal. We will need, though, the login information for your old web hosting account along with the name of the website that you wish to migrate.
Q: The login info for my hosting account is sensitive. How can I trust you?
Q: Will there be any downtime for my web site?
A: While we migrate your website, it will be available both in your web hosting account with us and in your account with your previous hosting provider. After the migration is completed, we’ll make sure that everything is functioning correctly and that the integrity of your data is not affected before informing you that the migration is complete. Then we’ll tell you how to move the domain over to your hosting account with us and how to edit the DNS resource records.
Q: Will my current hosting provider discover that I’m leaving them?
A: Nope. Apart from your login details for the Control Panel, we will not require anything. We’ll never touch base with your hosting provider. They will not know anything about the transfer either.
Q: Which hosting platforms do you support?
A: We can migrate your web site from any web hosting provider or any Linux–powered web hosting platform given that we can obtain access to the Control Panel and there’s File Transfer Protocol access available.The only sites that we’re unable to migrate are those based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.