Support Channels

  • 1 hour ticket response time
  • A one hour Ticket Answer Warranty

  • Our team of service technicians will do their best to respond to your assistance tickets in about 1 hour. If, however, the difficulty you have experienced demands some help from the Administrators’ =Team,= we are going to address the ticket to the person on duty and will write a comment to inform you.

  • Top quality support service
  • Top–class Technical Help And Support Service

  • We will offer you around the clock client support via a ultra–fast ticket application built into your Control Panel. You can easily contact us at any time about any of the apps that come installed in advance on the virtual server, such as the chosen Linux OS, the server admin panel and our in–house designed Control Panel.

  • Intuitive help center
  • An Educational Help Section

  • A thorough and constantly updated articles base is built into our custom–built Control Panel. It gives you quick tips on how to conduct all of the primary website managing tasks. The Help zone features detailed how–to content articles and step–by–step video guides. You can access the Help section by hitting the Help or Video buttons in the top right side of each Control Panel section.