1 hour ticket response
Our team of techs is specialized in giving fast answers to each of your inquiries. We will review your ticket the minute it’s been submitted and will get back to you with a solution within less than 1 hour after the client support ticket submission. In reality, our average response time is 20 minutes.
An Outstanding Customer Service
Our help desk support staff representatives possess big experience in the cloud hosting world and are proficient enough to find a prompt solution to your problem. If, however, the issue at hand is not within the competency of a support technician, the technical support ticket will be sent to a developer or system administrator for additional assistance.
A User–Friendly Help Center
Built into the Control Panel is an easy–to–browse Help Center, which offers you various information sources. You can search through a routinely updated knowledge base offering web hosting account management articles and website administration articles, check the educational video tutorials or take a look at the F.A.Q. library.