Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • The Help Center section incorporated into our Control Panel offers a selection of help articles and regularly asked questions. Aimed at fixing any common problem that you could encounter, they are contributed by our support team of competent technicians.

  • Top quality support service
  • Video Tutorials

  • For all of you who want to learn how to deal with a regularly experienced issue by watching a how–to video clip, we have added a compilation of video tutorials to our Control Panel. All the tutorials are short and simple to comprehend. They offer you visual presentations of various website management tasks.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a 24/7/365 customer support service and feature a sixty–minute ticket response time guarantee. Our accomplished technical support engineers will be online for you 24/7 and will resolve any problem that you may encounter within maximum sixty minutes after the tech support ticket submission. In most cases, an answer will be given to you in less than 20 minutes.