A 99.9% Server Uptime
We have built our cloud hosting system using dependable hardware and heavily tweaked software. Our system administrators have installed a tweaked version of Security–Enhanced Linux on each of our web hosting servers to ensure the highest level of security and stability. We’ve set up a number of distributed denial–of–service prevention mechanisms coupled with highly efficient firewalls to make sure our network is impregnable and safe.
All cloud hosting plans come with a 99.9% server uptime guarantee. And regardless of which datacenter you select, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
If you’d like to supply a first–rate hosting service, you can hardly trust the default network configuration in a datacenter. We have built our own custom internal network in an effort to ensure a superluminal connection speed with the outside world.
And because of this, regardless of which datacenters you opt for: our US based data center, our UK based data center, in our FI based data center, in our East Europe based data center or our AU based data center, you can enjoy an assured 99.9% network uptime. And this uptime guarantee applies to all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, if it’s your cash at stake, you can’t feel really secure. This is why, with each of our cloud hosting plans we offer a 30–day money–back guarantee. In case you don’t feel satisfied with our hosting service or if you want to get an even more robust hosting solution, such as a VPS servers or even a dedicated service – we will give you a full refund, without secret fees or return taxes.
24/7 Technical Support
We have conscientiously handpicked each member of our 24x7 support department so that we can offer the very best customer service you can possibly get. Each of our technical support engineers has several years of experience working with web hosting accounts behind his back, therefore they know what they are doing. Besides, they’re available 24–7–365 – you’ll be able to reach them at any time and they will reply to you as fast as possible.
Their average response time is just twenty minutes, whilst with other web hosting distributors you need to wait around for days. What’s more, we offer a 1–hour response time guarantee. No matter what happens, your enquiries will be answered within one hour.